Effective Date: 1 February 2026
These Terms and Conditions govern your use of the 21 Casino platform and services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, you must not use our services.
In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:
By registering an account, accessing the 21 casino login portal, or using any Services, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater. You also confirm that you are legally permitted to participate in online gaming activities under the laws of the United Kingdom and your jurisdiction of residence.
We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on the Platform with an updated effective date. Your continued use of the Services after such changes constitutes your acceptance of the modified terms.
To access certain Services, you must create an account by providing accurate, complete, and current information. You agree to update your account information promptly if any changes occur. You are responsible for maintaining the confidentiality of your 21 casino login credentials, including your username and password.
Each User is permitted to hold only one account. Multiple accounts created by the same individual may be closed, and any associated winnings may be forfeited. You must not allow any third party to use your account or access the Platform using your credentials.
We reserve the right to request documentation to verify your identity, age, and payment methods at any time. Failure to provide requested documentation within a reasonable timeframe may result in account suspension or closure. Verification procedures are in place to comply with UK regulatory requirements and to prevent fraud and underage gambling.
You may deposit funds into your account using the payment methods available on the Platform. All deposits are subject to minimum and maximum limits as specified on the Platform. We do not charge fees for deposits, but your payment provider may impose charges.
You may request to withdraw funds from your account at any time, subject to verification requirements and minimum withdrawal amounts. Withdrawal requests are processed within the timeframes specified on the Platform. We reserve the right to conduct additional verification checks before processing withdrawals.
Funds derived from bonuses or promotions may be subject to wagering requirements and withdrawal restrictions. You must review the specific terms and conditions associated with each bonus before accepting it. Withdrawal requests made before meeting wagering requirements may result in forfeiture of bonus funds.
We are committed to promoting responsible gaming practices. We provide tools to help you manage your gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. You can access these tools through your account settings after completing the 21casino login process.
If you believe you may have a gambling problem, we encourage you to seek help from organizations such as GamCare, BeGambleAware, or Gamblers Anonymous. We also offer self-exclusion periods ranging from 6 months to permanent exclusion.
You agree not to engage in any of the following prohibited activities:
All games provided on the Platform are governed by specific rules, which are available for review before you begin play. We use certified random number generators to ensure fair and unbiased game outcomes. All games are regularly audited by independent testing agencies to maintain fairness and transparency.
In the event of a technical malfunction or error affecting game results, we reserve the right to void the affected bets and refund the wagered amounts. Our decision on such matters is final.
All content on the Platform, including text, graphics, logos, images, software, and other materials, is the property of 21 Casino or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
The 21casino brand, logo, and related trademarks are registered trademarks. Unauthorized use of these marks is strictly prohibited.
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform or Services. This includes, but is not limited to, loss of profits, data, or goodwill.
Our total liability to you for any claims arising from these Terms and Conditions shall not exceed the amount you have deposited into your account during the six months preceding the claim.
We reserve the right to suspend or close your account at any time if we believe you have breached these Terms and Conditions, engaged in fraudulent activity, or for any other reason we deem necessary to protect the integrity of the Platform. Upon closure, any remaining funds in your account will be returned to you, subject to verification and deduction of any amounts owed to us.
You may close your account at any time by contacting our customer support team. Any closure request will be processed within a reasonable timeframe.
We are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your data.
By using the Platform, you consent to the collection and processing of your personal information as described in our Privacy Policy. You have the right to access, correct, or delete your personal data at any time by contacting us.
If you have a complaint regarding the Services, please contact our customer support team in the first instance. We will make every effort to resolve your complaint promptly and fairly. If you are not satisfied with our response, you may escalate your complaint to an independent alternative dispute resolution service.
We are committed to resolving disputes through good faith negotiations. However, if a dispute cannot be resolved informally, you agree that any legal proceedings shall be conducted in the courts of the United Kingdom.
The Platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party content or services.
We recommend that you review the terms and conditions and privacy policies of any third-party websites or services before using them.
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
If you have any questions or concerns regarding these Terms and Conditions, please contact our customer support team through the following methods:
These Terms and Conditions constitute the entire agreement between you and 21 Casino regarding your use of the Platform and Services. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or condition or any other term or condition.
We may assign or transfer our rights and obligations under these Terms and Conditions to a third party without your consent. You may not assign or transfer your rights or obligations without our prior written consent.
These Terms and Conditions are available in English. In the event of any inconsistency between the English version and any translation, the English version shall prevail.
By using 21 Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.